Sri Lanka's retail technology company — from Shopify launch to full omnichannel operations
The Retail Technology Gap
Where Sri Lankan retailers are losing ground to more connected competitors
Customers expect seamless online and in-store experiences, real-time stock visibility, and personalised loyalty. Most local retailers are still running disconnected systems and manual processes.
An online store that doesn't convert
POS, ERP, and storefront running independently
Loyalty programmes that don't retain anyone
Delivery invisible to customers and operations
Inventory blind spots across channels
No data to drive buying or promotions
Karts — Retail Platform
One platform for loyalty, delivery, and commerce automation
Karts is the unified retail platform Konekt deploys for Sri Lankan retailers — three focused products that connect your Shopify store, physical outlets, and delivery operations without stitching together separate tools.
Karts Loyalty — karts.cloud/loyalty
One loyalty program. Every channel your customers shop in.
Karts Loyalty runs a single programme across Shopify, Magento POS, and a branded mobile app — with points and tiers synced in real time. Members earn online and redeem in-store (or vice versa) with no manual reconciliation and no integration project between channels.
- Omnichannel points — earn online, redeem in-store
- Shopify and Magento POS connected natively
- Tiered programmes with exclusive benefits
- Branded member mobile app
- Referral programmes with social sharing and auto-award
- Per-channel coupon generation with audit log
- Phone number login with SMS OTP
- Full audit trail — every point movement timestamped

Karts Delivery — karts.cloud/delivery
Dispatch. Track. Deliver. Repeat.
Karts Delivery gives retailers the infrastructure for last-mile fulfilment — from automatic driver dispatch to live customer tracking and proof of delivery. Route optimisation cuts delivery times and fuel costs; analytics reports on-time rates and driver performance by zone.
- Smart dispatch — auto-assign by location, availability, priority
- Live map tracking for operations and customers
- Multi-stop route optimisation
- Driver and fleet management with zone control
- E-signature, photo, and OTP proof of delivery
- On-time rate, cost, and driver performance analytics

Karts Automation — karts.cloud/automation
Every commerce workflow — automated.
Karts Automation connects your Shopify store, Webxpay payment gateway, and business tools into automated workflows without code. A visual builder handles triggers, actions, and filters across orders, payments, and fulfilment events. Includes native Webxpay reconciliation, real-time webhooks, and an HTTP connector for any third-party API.
- Visual workflow builder — no code required
- Native Webxpay payment reconciliation
- Shopify order and fulfilment triggers
- Real-time webhooks for instant event response
- Smart alerts to email, Slack, or webhook on failure
- HTTP connector to reach any external API

Konekt vs. DIY Retail Tech
What building your retail technology stack with Konekt actually delivers
Sri Lankan retailers who piece together retail technology from international vendors, freelancers, and manual workarounds face a predictable set of problems. Here's the alternative.
FAQ
Retail & E-commerce digital transformation questions
Direct answers for enterprise buyers evaluating industry software, implementation risk, integrations, and long-term support.
Proven in Sri Lankan Retail
Client implementations that demonstrate what's possible
Thilakawardhana — Custom Shopify with Karts DeliveryHub, LoyaltyHub, and Webxpay. Measurable conversion rate growth within four weeks of launch.
Gateway College — WooCommerce bookstore with real-time MyPOS integration. 100% of book orders online in the first intake term, near-zero wrong-book returns, zero manual reconciliation. The same team that built these projects will work on yours.
- Thilakawardhana — Shopify + Karts integration
- Gateway College — WooCommerce + MyPOS
- 250+ projects across 8+ years
- In-house Shopify and WooCommerce team

Related products
Products for Retail & E-commerce teams
Curated Konekt products that support this industry page.
Karts Loyalty
Loyalty software and implementation consulting for retailers that want to improve repeat purchases, connect POS and e-commerce channels, and launch a measurable customer rewards programme.
View productKarts Delivery
Retail delivery management platform — automated dispatch, live tracking, route optimization, and proof of delivery in one place.
View productKarts Automation
Commerce workflow automation for Shopify stores — connect your store, payment gateways, and business tools with exclusive integrations you won't find on Zapier.
View productNext steps
Explore related Konekt pages
Curated product, service, case study, and resource links for this industry.
Karts Loyalty — omnichannel loyalty platform
Karts Delivery — last-mile retail delivery
Karts Automation — commerce workflow automation
Shopify development Sri Lanka
Thilakawardhana Shopify case study
Gateway College WooCommerce case study
Let's build your retail stack