Privacy Policy
How Konekt collects, uses, protects, and manages personal information.
Privacy Policy
Last updated: 30 May 2026
Konekt (Pvt) Ltd ("Konekt", "we", "us", or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit konekt.lk or engage our services.
1. Information We Collect
Information you provide directly: - Name, email address, phone number, and company name when you fill out contact or lead forms - Communications you send us via email or chat
Information collected automatically: - IP address, browser type, operating system, and referring URLs - Pages visited, time on site, and click paths via analytics cookies (Google Tag Manager / GA4) - Device identifiers
Information from third parties: - Publicly available business information to understand your organisation's needs
2. How We Use Your Information
We use the information we collect to: - Respond to enquiries and provide our services - Send product updates, proposals, and service communications you have requested - Improve our website, content, and user experience - Comply with legal obligations - Prevent fraud and ensure the security of our systems
We do not sell, trade, or rent your personal information to third parties.
3. Legal Basis for Processing (GDPR / applicable law)
Where applicable, we process your data on the following bases: - Contract: to deliver services you have engaged us for - Legitimate interest: to respond to enquiries and market our services to business contacts - Consent: where you have opted in to marketing communications - Legal obligation: to comply with applicable law
4. Data Sharing
We may share your information with: - Service providers who assist us in operating our website and delivering services (e.g., cloud hosting, CRM, analytics), bound by appropriate data-processing agreements - Professional advisors such as lawyers and accountants under confidentiality obligations - Authorities when required by law or to protect our rights
We do not transfer your personal data outside Sri Lanka or the EEA except where adequate safeguards are in place.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact enquiry data is retained for up to 3 years. Client data is retained for the duration of the engagement plus 7 years for legal and accounting purposes.
6. Your Rights
Depending on your jurisdiction, you may have the right to: - Access the personal data we hold about you - Request correction of inaccurate data - Request deletion of your data - Object to or restrict certain processing - Data portability - Withdraw consent at any time
To exercise any of these rights, please contact us at privacy@konekt.lk.
7. Cookies
We use cookies and similar tracking technologies. Please see our [Cookie Policy](https://konekt.lk/cookies) for details.
8. Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
Konekt (Pvt) Ltd No. 10, Galle Road, Colombo 03, Sri Lanka Email: privacy@konekt.lk